The Privacy Act 1988 (Privacy Act) regulates how personal information is handled.

Impact Recovery is committed to ensuring the Privacy Principles contained in the Privacy Act 1988 are adhered to at all times.

At all times we seek to only collect the information we need for the particular function or activity we are carrying out.

The Impact Recovery Privacy Principles

• Impact Recovery respects your right to use this service
• Impact Recovery will request only such information as it is necessary to assist us in providing services requested by participants, professional external support organisations and statutory
• We will seek your permission in advance for any release or disclosure of information to any other  party except where our duty of care or legal obligations override this
• We will take all reasonable steps to secure and protect your information from loss, misuse and unauthorised Impact Recovery stores any physical (electronic and hard copy) records in a secure manner to be accessed by authorised personnel only.
• Impact Recovery shall endeavour, as far as possible, to ensure that any information kept is If it is brought to the attention of Impact Recovery that any information is not accurate we will ensure that the information is updated accordingly.
• Impact Recovery has clearly articulated policies and procedures in relation to participant record
• Impact Recovery has clearly articulated policies in relation to confidentiality and ensures that all staff, volunteers and students are given policy guidelines appropriate to their role and tasks at the beginning of their employment or
• Impact Recovery ensures that all staff and participants are given details upon request of the type, collection, storage and disclosure of information by the
• Should an individual request access to their private and personal information and Impact Recovery is unable to meet this request, the agency will provide valid reasons for denial of